We provide you an easy and hassle free Cancellation and refund policy, in case you decide not to avail our services after you make online booking.
You can cancel the services and avail a refund by pressing the CANCEL OPTION provided in the App or on the web portal, 3 days prior to your day of travel.
You can also write to us on firstname.lastname@example.org for your refund/cancellation of the services 3 working days prior to your travel day.
Amount will be refunded after deducting the service charge, MetroZip will not be responsible for the delay in payment process as the same will depend on your respective bank refund policy. For any delays, please check with your bank with the Refund ID as reference.